Process Drift
Many high-stakes industries, such as energy, mining, and construction, depend on rigorous systems and a proficient workforce to complete their jobs successfully and safely.
However, the economic disruptions caused by the pandemic have eroded both system efficiency and workforce competency for many companies within these industries. Routine processes are no longer routine. Low-risk activities are now high-risk. Worker muscle memory has atrophied.
In other words, they suffer from the effects of Process Drift. Deviation from standardized behaviors and performance parameters results in lower compliance, increased hazards, higher operating costs, and waste of time plus resources.
If you want to build a house, the most efficient way is to start with a clear outline of the steps and standards, communicate them to your team, and ensure everyone is assigned the right roles. Without a clear workflow or a properly trained team, you unnecessarily repeat actions, skip integral steps, and do as much remediation as the actual building.
To help clients maximize productivity and minimize costs, our proprietary RIGOR Digital Checklist and Analytics Platform provides a workflow solution that gets your team back to basics through clearly defined processes, hands-on training, verifiable compliance, and metrics.
By documenting the actions taken during each stage of job execution, we produce a data stream that documents compliance and facilitates best practice discovery. Data analysis then enables us to identify obstacles and improvement opportunities, which we work with clients to integrate into their existing systems.
A lack of recent experience and training among workers in a tight labor market makes producing predictable results difficult. Rigor resolves this issue by providing transparent, concise workflows. Our built-in training regimen ensures the job is done right the first time, every time. This, combined with standardized processes, further reduces safety risks and increases compliance.
What appears to be a complex problem can often be solved with relatively simple solutions. Addressing training tactics and standardizing processes may sound basic, but for a system to flourish, it must have a solid foundation to begin with. And to build a strong foundation, you must use the right tools.
For many of our clients, RIGOR has been the tool that’s elevated their productivity and safety the most. Learn more about what makes RIGOR different and how it can help you at https://rigorinsights.com